Résumé
William Smithing
United Ground Services
Current Position
Mgr ‐ Facilities Planning UGE
Professional Summary
I am currently employed with United Airlines as Manager Facility Design and Construction with United Ground Express. These past 5 years has provided me broad experience with a variety of venues, equipment and personnel. During my time with United I have worked closely with AO ﴾Airport Operations﴿ and CRE ﴾Corporate Real Estate design and construction﴿ on over 130 projects to include station startup / transition, Co‐locations, terminal moves, facility projects and hub refreshes. This includes considerable time spent integrating Continental and United Airlines, as well as support of the global network through site visits, contractor walk through and remote installations, upgrades and repairs. A major objective recently has been to adapt United employee standards to all of the United Ground Express out stations to ensure the growth and stable structure of the company.
I bring a strong sense of pride and professionalism to my work. My experience at United has provided opportunities to work with cross functional teams and lead on projects such as United club renovations, Co‐locations, IDF/MDF installations, new station startup, new terminal builds, ticket counter and gate moves, station transitions ﴾UGE﴿, decommissions, network migrations, environmental builds, and ORD Hub projects to include AAPS‐SAPS‐VDGS.
As a result of working within the Airline, Resort/Clubs, and the restaurant business I have learned how to achieve the best results by creating a positive team environment and support structure, being an effective manager while fulfilling multiple budgets and accounting roles to accommodate positive guest experiences.
Due to my project management, customer service experience and financial capabilities, I am confident that I am the perfect candidate for United Ground Express Corporate Real Estate team. I pride myself on my reputation as a hands‐on manager with the highest integrity and work ethic.
Current Job Responsibilities
Overview Plan and administer facility related projects at various locations throughout the US from inception to completion in accordance with UGE corporate policies and standards and governing regulations and requirements. Manage several ﴾20‐25﴿ smaller scale projects ﴾less than $1 million﴿. Responsible for a system portfolio of 30‐50 stations/off‐airport facilities to be managed. In addition to these portfolios system project initiatives may be added that will stretch beyond the limits of current portfolio.
Responsibilities
Design Management
Identify facility improvement/enhancement opportunity and develop requirements for projects by interviewing key stakeholders to create project scope, determine budget and schedule parameters. Evaluate need for professional project design. Partner with internal and external stakeholders to achieve consensus on the facility design scope, budget and schedule. Manage design in accordance with regulatory compliance requirements and project parameters.
Construction
Following project funding approvals, issue contractually binding documents to contractors to perform funded work scope. Monitor progress of the work and provide direction to contractors and construction manager consultants to maintain milestone deliverables and to ensure compliance with facility design intent, budget and schedule. Interact with stakeholders to minimize construction activity impacts and make modifications to execution if required. Coordinate testing and inspections during execution of the work to document compliance with design intent.
Administrative
Solicit competitive proposals, as required per company regulations, to the design and construction companies to establish competitive cost estimates for work scope required to complete design
and construction activities. Evaluate competitive proposals for best value recommendation for funding approval. Create and assemble funding approval documentation. Manage budget and schedule throughout project duration through contract close‐out. Complete project status reports as required. Complete other related duties as assigned.
Current Accomplishments:
42 active projects for 2016
23 projects completed or schedule for completion in 2016, On time and Budget.
I have been involved with 13 station transitions in 2016, ten of these stations have all facility projects completed. Three stations MEM, DAY, and MKE are in the finance process or scheduling phases.
Establish cohesive working relationship with AO for upcoming and ongoing projects.
Working on funding process flow with AO/UAX partners
Holding bi‐weekly meeting for facility projects and funding needs with UGE operations and AO/UAX leadership partners.
UGE IT needs ‐ working with prior relationships to bring the IT needs of UGE to completion
﴾MEM C18, PSP mobile chariot, MKE phone & BSO, mobile chariot, ERI gate podium move, BHM TV sound﴿
Develop relationships with operations for any needs that will enhance the performance of the staff
and station operations.
BHM ramp ready room, SHV Scales install, CRP Potable water, branding upgrades ﴾LNK, DAY, TYS﴿,
Ramp striping CRE committee person
Key Jobs Within United
***2011-2016
Position:
Senior Support Engineer
Senior Support Engineer is responsible for all of the Critical Facilities ﴾Layer 0﴿ activities and projects for the Central Region. Manage a team of twelve ﴾12﴿ engineers throughout the region to include 64 airports, ORD hub, reservation center, fuel sales office, and corporate headquarters. IT management for 89 Corporate Real Estate projects to include Co‐Location, New station startup, Decommission, Terminal moves, Hub refresh, and United Club renovation assuring that United’s IT Critical Infrastructure best practice and standards are followed, with a strong understanding in NEC, NFPA‐75, and BICSI’s TDM’s.
Achievements:
Develop strong relationships with other department heads to create a coherent working atmosphere within cross functional teams and the new United Airlines
Collaborates with other departments ﴾corporate real estate, field services, network operations, voice operations, and ground radio﴿ to confirm approach to best practices and network configurations.
In‐field site survey, to include contractor and airport authority walkthrough, scope of work, bill of material, and cost estimates for over 90 projects ensuring minimal impact to United Airlines operation.
ORD ‐ Automated Airplane Parking System, develop fiber infrastructure distribution methods for additional 89 TR/IDF locations across the O’Hare ﴾ORD﴿ campus. Work with electrical contractors, ramp operations, and safety department to install NIE boxes with network connections and enterprise UPS power to support Safe Park project.
ORD – Pilot United Club installation ﴾Terminal 2﴿ and renovation of Concourse B & C locations
Wide Area Network ﴾WAN﴿ Transformation project to include 32 stations.
Decommissions: CLE‐right size, HDQ corporate headquarters, DTWRR, FOE, YQT, DUJ, PKB, FKL, BFD, JWH, STC, & ELM
ORD – nine additional gates to include the build out of four TR/LAN rooms for support New TR/LAN room build projects: ORD ﴾U50E, U05, U03B, M5L, T63, TAG﴿ FOE, CLE, STC, BGR, CWA, CVG, CMH, YQT, SCYFJ, WHQBR
Twelve new gate and terminal projects Ten new station startup projects
Authorized signatory for United Airlines for ORD airport badges
Member of Emergency Response Team ﴾ERT﴿ – TEC IT and Go Kit support
Function: Technology
Key Jobs Outside of United
***2006 – 2011
Position: Assistant General Manager
Company: St. Charles Country Club
Higher Education
Degree: Bachelor’s Degree , Major: Entrepreneurial Management, Finance
University:
School of Business Administration, August 1991
University of South Carolina ‐ Columbia
Graduation Date: August, 1991
Professional Affiliations and Board Memberships
District 208 School Board Member, April 2017 ‐ Present Four year elected term – Volunteer position
Departments/Functions of future Interest
Food Services
